Important Project Management Question | Chapter 10 | MCQs: Correct Answers

Important Project Management Question | Chapter 10 | MCQs: Correct Answers

1.

The project manager maintains authority and assigns responsibility to specific individuals or subcontractors for the various tasks.

  1. TRUE
  2. FALSE

2.

Finally, and most important, the task of organizing involves creating an environment in which the individuals may be motivated to work together as a project team.

  1. TRUE
  2. FALSE

3.

To control the project, the project manager must track actual progress and compare it with planned progress.

  1. True
  2. False

4.

The project manager plays the leadership role in planning, organizing, and controlling the project, and tries to do it alone.

  1. True
  2. False

5.

The project manager involves the project team in the functions of planning, organizing, and controlling the project to gain their commitment to successful completion of the project.

  1. True
  2. False

6.

The project manager is a key ingredient in the success of a project.

  1. True
  2. False

7.

Effective project managers have strong leadership ability, ability to develop people, excellent communication skills, good interpersonal skills, ability to handle stress, problem-solving skills, negotiating skills, and time management skills.

  1. True
  2. False

8.

Leadership is getting things done through others; the project manager achieves results by not trusting the project team.

  1. True
  2. False

9.

Project leadership involves criticizing the people assigned to the project to work as a team.

  1. True
  2. False

10.

The project manager must create for the team a vision of the result and benefits of the project.

  1. True
  2. False

11.

Effective project management requires a participative and consultative leadership style, in which the project manager provides guidance and coaching to the project team.

  1. True
  2. False

12.

The project manager establishes the parameters and guidelines for what needs to be done, and then tells the project team members how to get it done.

  1. True
  2. False

13.

The effective manager does not tell people how to do their jobs.

  1. True
  2. False

14.

Project leadership requires involvement and empowerment of the project team.

  1. True
  2. False

15.

The project manager should involve individuals in decisions affecting them and should empower them to make decisions within their assigned areas of responsibility.

  1. True
  2. False

16.

The capable project manager understands what motivates team members and creates a competitive environment in which individuals compete as part of a high-performing team and are required to excel.

  1. True
  2. False

17.

The project manager must be careful to create situations that cause individuals to become discouraged.

  1. True
  2. False

18.

The project manager must foster motivation through criticism of the project team as a whole and of individual members. Criticism should be carried out as soon as possible after the action that is being criticized.

  1. True
  2. False

19.

The project manager sets the tone for the project team by establishing an environment of trust, high expectations, and enjoyment.

  1. True
  2. False

20.

Capable project managers have high expectations of themselves and of each person on the project team. They believe that people tend to live up to what is expected of them.

  1. True
  2. False

21.

Project managers tend to be pessimistic and negative.

  1. True
  2. False

22.

Project managers should encourage a negative attitude on the part of the project team members and manipulate the team building process.

  1. True
  2. False

23.

Leadership requires that the project manager be highly motivated and set a positive example for the project team.

  1. True
  2. False

24.

The project manager has self-confidence and exhibits distrust in the project team members.

  1. True
  2. False

25.

The project manager leads by making things happen.

  1. True
  2. False

26.

The effective project manager has a commitment to limiting the training and development of people working on the project.

  1. True
  2. False

27.

The project manager uses the project as an opportunity to add value to each person\'s experience base so that all members of the project team are more knowledgeable and competent at the end of the project than when they started it.

  1. True
  2. False

28.

One way of encouraging project team development is to talk about the importance of self-development at project team meetings.

  1. True
  2. False

29.

Another way of encouraging project team development is to meet with project team members individually at the start of their project assignments and encourage them to take advantage of their assignments to expand their knowledge and

skills.

  1. True
  2. False

30.

A good project manager believes that all individuals are valuable to the organization and that they can make greater contributions through continuous learning.

  1. True
  2. False

31.

A good project manager stresses the value of self-indulgence by encouraging individuals to take the initiative.

  1. True
  2. False

32.

A capable project manager provides opportunities for learning and development by encouraging individuals to assume the initiative, take risks, and make decisions.

  1. True
  2. False

33.

Rather than create a fear of failure, the manager acknowledges that mistakes are part of the learning and growth experience.

  1. True
  2. False

34.

The project manager can try to provide \"stretch\" assignments that require individual team members to extend their knowledge and accomplish more than they may think they can.

  1. True
  2. False

35.

Another thing the project manager can do is identify situations in which less experienced people can learn from more experienced people.

  1. True
  2. False

36.

A final way in which the project manager can develop people is by having them attend formal training sessions.

  1. True
  2. False

37.

During individual meetings with the project team members, assess opportunities for growth by having the members identify what they learned by working on the project.

  1. True
  2. False

38.

Project managers must be good communicators.

  1. True
  2. False

39.

Project managers need to communicate regularly with the project team, as well as with any subcontractors, the customer, and their own company\'s upper management.

  1. True
  2. False

40.

Effective and frequent communication is crucial for keeping the project moving, identifying potential problems, soliciting suggestions to improve project performance, keeping abreast of customer satisfaction, and avoiding surprises.

  1. True
  2. False

41. A high level of communication is especially important early in the project to build a competitive working relationship with the project team and to establish low expectations with the customer

  1. True
  2. False

42.

Effective project managers communicate and share information in one way.

  1. True
  2. False

43. Communications require that the project manager have good verbal and written communication skills.

  1. True
  2. False

44.

Good project managers spend more time talking than listening.

  1. True
  2. False

45. The project manager establishes ongoing communication with the customer to keep the customer at a distance and to determine whether there are any changes in expectations.

  1. True
  2. False

46. Communication by project managers needs to be timely, honest, and ambiguous.

  1. True
  2. False

47.

Effective communication establishes credibility and builds trust.

  1. True
  2. False

48. It\'s important for the project manager to provide timely feedback to the team and customer.

  1. True
  2. False

49. Only the good news should be shared promptly. The bad news should be kept secret by the project manager.

  1. True
  2. False

50. The project manager must create an atmosphere that fosters timely and open communication with a fear of reprisal.

  1. True
  2. False

51. Good interpersonal skills are essential for a project manager.

  1. True
  2. False

52. It\'s important that the project manager develop a relationship with each person on the project team. It requires making the time to have an informal conversation with each person on the project team and with each key individual in the customer\'s organization.

  1. True
  2. False

53. The project manager should try to learn about the personal interests of each individual by being intrusive.

  1. True
  2. False

54. In informal conversations, the project manager should use open-ended questions and do a lot of listening.

  1. True
  2. False

55. Good interpersonal skills enable a project manager to empathize with individuals when special circumstances arise.

  1. True
  2. False

56. An effective project manager develops and maintains the interpersonal relationships throughout the duration of the project.

  1. True
  2. False

57. A project manager needs good interpersonal skills to try to influence the thinking and actions of others.

  1. True
  2. False

58. A project manager also needs good interpersonal skills to deal with disagreement or divisiveness among team members. Such situations can require delicate handling on the project manager\'s part.

  1. True
  2. False

59. Project managers must be able to handle the stress that can arise from work situations.

  1. True
  2. False

60. Stress is likely to be high when a project is in jeopardy of not meeting its objective.

  1. True
  2. False

61. The project manager should panic; she or he has to look ruffled.

  1. True
  2. False

62. The effective project manager is able to cope with constantly changing conditions.

  1. True
  2. False

63. In certain situations, the project manager needs to act as a buffer between the project team and either the customer or upper management.

  1. True
  2. False

64.

The project manager needs to have a good sense of humor.

  1. True
  2. False

65. Used appropriately, humor can help a project manager handle the stress and break the tension.

  1. True
  2. False

66. The project manager can improve her or his ability to handle stress by keeping physically fit through regular exercise and good nutrition.

  1. True
  2. False

67.

A project manager needs to be a good problem solver.

  1. True
  2. False

68. Good problem solving starts with the late identification of a problem or potential problem.

  1. True
  2. False

69. The project manager should encourage project team members to identify problems early and solve them on their own or seek help if they need to.

  1. True
  2. False

70.

Good negotiating skills are essential for project managers.

  1. True
  2. False

71. During the project life cycle, project managers encounter many occasions to employ their negotiating skills in interactions with the sponsor or customer, the project organization\'s management, subcontractors, vendors, and end users of the project\'s end product.

  1. True
  2. False

72. During the project life cycle, project managers encounter many occasions to employ their negotiating skills in interactions with the sponsor or customer, the project organization\'s management, subcontractors, vendors, and end users of the project\'s end product. The subject of negotiations can be contract terms and conditions, obtaining specific resources to staff the project, subcontractor prices, vendor delivery schedules, payment for damages, the cost or schedule impact of changes, customer approval of designs, the need for rework if quality standards were not met, the best approach to resolve a technical performance issue, interpretation of acceptance criteria or test results, approaches to get the project back on track if it is behind schedule and/or over budget, and so forth.

  1. True
  2. False

73. It is helpful if the project manager has developed a mistrusting relationship with the other person because this can provide a strong foundation for positive and robust negotiations.

  1. True
  2. False

74. The project manager needs to use effective listening and to be able to make a persuasive case and clearly articulate her position on issues.

  1. True
  2. False

75. Negotiating with customers or subcontractors involved in global projects can be particularly challenging.

  1. True
  2. False

76. The project manager must ignore cultural differences into consideration when negotiating.

  1. True
  2. False

77. Effective negotiations strengthen relationships, not erode them.

  1. True
  2. False

78. Good project managers manage their time well.

  1. True
  2. False

79. Project managers must have self-discipline, be able to prioritize, and show a willingness to delegate.

  1. True
  2. False

80. Interview project managers who have skills that you want to develop in yourself to develop the skills necessary to be an effective project manager.

  1. True
  2. False

81. Conduct a self-evaluation, and learn from your mistakes to be an effective project manager.

  1. True
  2. False

82. Get a mentor to develop the skills necessary to be an effective project manager.

  1. True
  2. False

83. Participate in education and training programs to develop the skills necessary to be an effective project manager.

  1. True
  2. False

84. Join organizations, such as the Project Management Institute to develop the skills necessary to be an effective project manager.

  1. True
  2. False

85. Read -- subscribe to journals or look up articles related to the skills you want to develop -- to develop the skills necessary to be an effective project manager.

  1. True
  2. False

86. Volunteer -- contribute to the community or a specific cause and try your hand at developing leadership skills -- to develop the skills necessary to be an effective project manager.

  1. True
  2. False

87. Learning and development are lifetime activities, there\'s no finish line.

  1. True
  2. False

88. Effective delegation requires effective communication skills.

  1. True
  2. False

89. The project manager should tell the individuals how to do the task.

  1. True
  2. False

90. How to do the task should be left up to the individuals so that they can be creative.

  1. True
  2. False

91. A common barrier to effective delegation is that the project manager has a personal interest in the task or thinks she can do it better or faster herself.

  1. True
  2. False

92. A common barrier to effective delegation is that the project manager has confidence in the capability of others to do the work.

  1. True
  2. False

93. A common barrier to effective delegation is that the project manager is afraid that he will lose control of the work and not know what is going on.

  1. True
  2. False

94. A common barrier to effective delegation is that the team members fear criticism for mistakes or lack self-confidence.

  1. True
  2. False

95. Despite the best laid plans, changes will still occur.

  1. True
  2. False

96. Open communication and a climate of trust are prerequisites for introducing change, reducing resistance to change, and gaining commitment to the change.

  1. True
  2. False

97. If possible, the project manager should have project team members not participate up front in the decision to change.

  1. True
  2. False

98.

It is the responsibility of the ____ to make sure that the customer is satisfied that the work scope is completed in a quality manner, within budget, and on time.

  1. Project manager
  2. Stakeholders
  3. Project team members
  4. Project authority

99.

The project manager has primary responsibility for ____ in planning, organizing, and controlling the work effort to accomplish the project objective.

  1. doing the paperwork
  2. making all the decisions
  3. providing leadership
  4. impeding

100.

The project manager coordinates the activities of the ____ to ensure that they perform the right tasks at the proper time, as a cohesive group.

  1. stakeholders
  2. various team members
  3. suppliers
  4. project sponsor

101.

The project manager clearly defines the project objective and reaches agreement with the ____ on this objective.

  1. customer
  2. stakeholders
  3. suppliers
  4. project team

102.

The project manager communicates the objective to the project team in such a manner as to create a vision of

  1. how much the project is going to cost.
  2. the amount of work each member will have to do.
  3. what will constitute successful accomplishment of the objective.
  4. the number of meetings necessary during the project.

103.

The ____ spearheads development of a plan to achieve the project objective.

  1. customer
  2. project team
  3. primary stakeholder
  4. project manager

104.

The project manager reviews the plan with the customer to gain endorsement and then sets up a project management information system for

  1. recording the plan.
  2. solidifying the agreement of the plan.
  3. comparing actual progress to planned progress.
  4. using technology to appear competent.

105.

____ involves securing the appropriate resources to perform the work.

  1. Organizing
  2. Initiating
  3. Planning
  4. Fostering

106.

The ___ must decide which tasks should be done in-house and which tasks should be done by subcontractors or consultants.

  1. stakeholders
  2. project manager
  3. project sponsor
  4. project team

107.

If actual progress falls behind planned progress or unexpected events occur, the project manager

  1. watches to see what happens.
  2. takes immediate action.
  3. alerts the sponsor and asks for more funds.
  4. has an immediate meeting with the project stakeholders.

108.

People are not born with the skills needed to be effective project managers; rather

  1. they are assigned the task even if not have the skills.
  2. they are given the skills.
  3. they develop those skills.
  4. they are innate.

109. There to develop the skills necessary to be an effective project manager.

  1. are various ways
  2. are limited ways
  3. is only one way
  4. are no ways

110. Gain experience is one of the ways to develop the skills necessary to be an effective project manager. Which of the following statements is false?

  1. Each project presents a learning opportunity.
  2. Limit project experiences to only those tasks that you can do well.
  3. Projects aren\'t all the same.
  4. Work on as many projects as you can.

111. ____ is one of the ways to develop the skills necessary to be an effective project manager.

  1. Learn from others
  2. Talk to groups
  3. Limit exposure to other project teams
  4. Receive a single journal subscription

112. ____ involves empowering the project team to achieve the project objective and empowering each team member to accomplish the expected results for his or her area of responsibility.

  1. Consignment
  2. Facilitation
  3. Authorization
  4. Delegation

113. ____ is the act of allowing individuals to successfully carry out assigned tasks.

  1. Consignment
  2. Facilitation
  3. Authorization
  4. Delegation

114. ____ implies more than just assigning tasks to specific members of the project team. It includes giving team members the responsibility to accomplish job objectives and the authority to make decisions and take actions to achieve the expected results, as well as accountability for accomplishing those results.

  1. Consignment
  2. Facilitation
  3. Authorization
  4. Delegation

115. ___ involves selecting the project team members who are best qualified to perform each task and then empowering them to do it.

  1. Consignment
  2. Facilitation
  3. Authorization
  4. Delegation

116. The project manager has the responsibility for ___ in terms of specific results.

  1. providing a clear understanding of what is expected
  2. telling project team members how to perform
  3. detailing the specific actions
  4. limiting the actions of the project team

117. Effective delegation requires that the project manager have

  1. control over the project team.
  2. confidence in each member of the project team.
  3. self-confidence and arrogance.
  4. power to force action.

118. The one thing that you can be sure will happen during a project is

  1. change.
  2. the project plan will remain.
  3. the scope of the project will not creep.
  4. decisions will stand.

119. ____ may be: initiated by the customer, initiated by the project team, caused by unanticipated occurrences during the performance of the project, or required by the users of the project results.

  1. Reports
  2. Changes
  3. Project planning
  4. Project scope documentation

120. An important aspect of the project manager\'s job is to manage and control

  1. how the project team completes tasks.
  2. how stakeholders feel about the project.
  3. the customer\'s financial situation.
  4. changes.

121. Generally, the in the project that changes are identified, the their effect on accomplishing the project objective.

  1. later, greater
  2. later, lesser
  3. earlier, greater
  4. earlier, more severe

122. The aspects most likely to be affected by project changes are

  1. the project resources and assignments.
  2. the project quality and constraints.
  3. the project budget and the completion date.
  4. the project risk and customer satisfaction.

123. At the start of the project, procedures need to be established regarding how changes will be

  1. initiated.
  2. documented and authorized.
  3. compensated.
  4. presented.

124. The change management procedures must cover communication between the ____ and the customer and between the ___ and the project team.

  1. project manager, project manager
  2. stakeholders, project manager
  3. project manager, customer
  4. stakeholders, customer

125. Whenever a customer requests changes, the project manager should

  1. do a quick estimate and say if the change is ok or not.
  2. have the appropriate project team members estimate the effects on the project cost and schedule.
  3. stop the project\'s progress.
  4. ignore the request and deliver the product promised.

126. The project manager needs to be sure that won\'t casually agree to changes that may require additional person-hours.

  1. team members
  2. stakeholders
  3. the customer
  4. organizational management

127. Some changes become necessary as a result of ____, such as an early snowstorm that slows down the construction of a building.

  1. predicted events
  2. risk responses
  3. unanticipated occurrences
  4. negligence

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