You booked a two week holiday to Sydney from a local travel agency you are unhappy with the holiday. The flight was delayed, the hotel was noisy ad so on.
Write to the local travel agency to complain about the holidays, giving details about the problem, also for compensation and refund.
Greetings, I am writing this letter to complain regarding the disappointment of disastrous, which I faced and my booking reference number is BX23148.
The ordeal started at New Delhi airport when departure time rescheduled, and all passengers had to wait for a prolonged time without any courtsey of providing eatables or drinks. After reaching Sydney airport, your tourist advisor informed that booking at “Bun Resorts” had been cancelled, and alternative arrangements had been made in the downtown area. The noise of the bustling market and the honking vehicle made it quite difficult to sleep during the stay. Moreover, vegetarian meal request was declined by hotel management even it was mentioned while booking.
This whole tour turned out to be an exercise and payment made for vegetarian meal increased the cost of the stay. To serve potential customers, it is essential to appraise about this incident. As your company is accountable for this disastrous trip, and therefore, a written apology is anticipated. I also seek compensation for extra spendings. All bills paid has been attached to this letter.
I am looking forward to your prompt action.